What material is ELES jewelry made of?
ELES jewelry is made of golden bronze and cultured freshwater pearls. All types of materials are listed for each product. We also offer jewelry made of hematite beads plated with 18k gold, see the Gold Pearl collection.
Are the products covered by warranty?
YES. All jewelry is guaranteed for 24 months from the date of receipt of the goods by the buyer. At the same time, you are provided with free service for the first 6 months.
How to care for jewelry?
To maintain the shine of pearl jewelry , avoid contact with perfume, hairspray, and harsh chemicals. Wipe gently with a soft cloth after each wear and store separately from other jewelry to prevent scratches.
Bronze is naturally oxidized, just like sterling silver. Bronze, due to its high copper content, will oxidize over time, which can be easily solved by polishing the jewelry with a cotton cloth, which you will receive for free with every order. You can soak the jewelry in spring water and then polish it with a cloth, and the bronze will regain its original color and shine. In the case of a strong patina that appears due to prolonged non-wearing or poor storage, we will clean and polish the jewelry to its original appearance.
Can I change or cancel my order?
You can change or cancel your order before it has been shipped. Your money will be refunded to your account within 7 business days.
